Data Deletion Policy
Last Updated: October 14, 2026
Your Right to Deletion
You have the right to request deletion of all your personal and financial data from Poiiints at any time. We are committed to respecting your privacy and will process deletion requests promptly.
A record that you tapped an Apply link is kept without your name or account.
What Gets Deleted
When you request data deletion, we will remove:
- ✓Your email address and account information
- ✓All transaction data imported via Plaid
- ✓Your linked credit card information and wallet data
- ✓Any optimization history and preferences
- ✓Plaid access tokens (connection to your bank)
How to Request Deletion
You can request deletion through any of these methods:
Option 1: In-App
Go to Settings → Delete Account
Option 2: Email
Send a request to eann@getpoiiints.com with subject "Data Deletion Request"
Processing Time
Deleting your account in Settings takes effect immediately. Email requests are processed within 7 business days, and we reply to confirm.
Third-Party Data
Deleting your account also removes Poiiints' connection at Plaid. You can confirm it at my.plaid.com.