Data Deletion Policy

Last Updated: February 26, 2026

Your Right to Deletion

You have the right to request deletion of all your personal and financial data from Poiiints at any time. We are committed to respecting your privacy and will process deletion requests promptly.

What Gets Deleted

When you request data deletion, we will remove:

  • Your email address and account information
  • All transaction data imported via Plaid
  • Your linked credit card information and wallet data
  • Any optimization history and preferences
  • Plaid access tokens (connection to your bank)

How to Request Deletion

You can request deletion through any of these methods:

Option 1: In-App

Go to Settings Delete Account

Option 2: Email

Send a request to epmckasson@gmail.com with subject "Data Deletion Request"

Processing Time

Deletion requests are typically processed within 7 business days. You will receive a confirmation email once your data has been permanently deleted.

Third-Party Data

To fully revoke bank data access, also disconnect Poiiints through my.plaid.com.